Refund Policy – global review products

1. 90-Day Satisfaction Promise

Date Effective: December, 2025.

If you are not fully satisfied with your purchase, you may contact our customer support team within 90 days of the delivery date to request assistance.

Please email us at

globalreviewproducts@globalreviewproducts.com

with the subject line “Refund Request – Order #_____”.

Your order is covered by our 90‑Day Satisfaction Promise, and we will work with you in accordance with the terms outlined below.

2. Keep-the-Product Option (Partial Refund)

In some cases, we may offer an optional partial refund without requiring you to return the product. This option may be proposed based on factors such as order history, product type, and usage feedback.

If you choose to accept a partial refund under this option, the order will be considered closed and you will no longer be eligible for any additional refund, return, or exchange related to that purchase.

3. How to Request a Refund (RMA Required)

3.1 Contact Support

Before sending any items back, contact our support team at

globalreviewproducts@globalreviewproducts.com

to confirm eligibility. Our team will provide you with a Refund Form to generate a Return Merchandise Authorization (“RMA”) code.

3.2 Submit the Refund Form

Complete the Refund Form in full to receive your unique RMA code. Returns without a valid RMA code cannot be identified or processed.

3.3 Ship Your Return Within 7 Calendar Days

Within 7 calendar days of receiving your RMA, you must:

Return all product units (empty or unopened), and any included bonuses or gifts;
Include the original packing slip or a printed copy of your order confirmation;
Clearly write your RMA code on the outside of the package.

You must use a traceable shipping method and email the tracking number to

globalreviewproducts@globalreviewproducts.com
.

Return shipping costs are the customer’s responsibility unless we shipped an incorrect or damaged item, in which case we may provide a prepaid return label at our discretion. We cannot accept C.O.D. deliveries or packages marked “Return to Sender”.

4. Return Address

All eligible returns must be shipped to the following address:

Northgate Fulfillment Center
890 Kingsway Road, Suite 410
Manchester M1 4AB — United Kingdom

Returns sent to any other address or without a valid RMA code cannot be processed.

5. What Gets Refunded

Refundable Amount: The refund is limited to the product price actually paid.
Non‑Refundable Charges: Shipping and handling fees are non‑refundable.
Processing Fee: Approved refunds may be subject to a return‑processing fee of up to 20% of the order value to cover inspection, handling, restocking, and payment‑processing costs.

If returned items are missing, damaged beyond normal use, or if bonuses are not included, we may apply a pro‑rated refund or deem the return ineligible.

Refunds are issued only to the original payment method used at checkout.

6. Processing Times

Once your return arrives at our facility, inspection and approval typically take between 3–5 business days. After approval, your bank or card issuer may take an additional 5–10 business days to post the funds back to your account, depending on their internal processing times.

You will receive a confirmation email when your refund has been processed.

7. Eligibility Limits

Only one refund per product per household is permitted within any rolling 12‑month period.
Bulk, wholesale, or reseller orders are not eligible under this Refund Policy.

We reserve the right to refuse refund requests that appear to involve misuse of the policy, such as repeated returns, altered products, or inconsistent information.

8. Additional Verification

To help prevent fraud and improve product quality, we may request additional verification, which can include:

Proof of purchase or payment confirmation